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Marketing Hygiene keeping our desktop clean image

Why Marketing Hygiene is so Important to Your Clients and Your Processes

    Marketing Hygiene is the process of maintaining the freshness and function of your marketing tools, processes, and strategies to preserve the overall health and wellbeing of your business.

    Your Online Marketing Hygiene includes your Social Media, Website, Online Shop, Email, Search, and Controlling assets and tactics.

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    The Sweet Aroma of (Marketing) Empathy

      When we start a business, we look at the big picture. We often lose that one-to-one customer empathy, which directly affects how well our business performs.

      Warren Laine-Naida Five New Shiny Digital Marketing Trends That Never Changed Marketing

      Five New Shiny Digital Marketing Trends That Never Changed Marketing

        Sure, even a senior digital marketer like myself can discuss niche influencers and prosumers and how personalisation and leadership lead to productivity in new work. Or we can just talk about how your marketing campaigns pushed sales numbers up this quarter. Which makes more sense to you?

        The Customer Journey is Just Like Your Own

        All Aboard the Customer Journey

          Digital is redefining our customer experiences, the value chain, fullfilment processes, marketing, sales, and customer loyalty. As we become more catered to and become more demanding, what we used to expect in the way of Customer Satisfaction is morphing into a demand for Customer Delight.

          warrenlainenaida 2020 resolutions

          2020 A New Decade, and some New Resolutions

            As they say – don’t think about what you have done, think about what you will do! 80% of resolutions normally fail by the second week of February, so the odds are against us. How did I do with my 2019 resolutions? How did YOU do? :o)

            eCommerce is Not an Online Shop

            eCommerce is Not an Online Shop

              An important characteristic of eCommerce is that it is not really a distinct sector. When we talk about eCommerce, the concept that usually comes to mind is of course online shopping. eCommerce means enabling all of an organisation’s operations. It is not enough to just set up an online shop.

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              Everyone Deserves a Good Website

                I googled “working for non-profits”, which many of my clients are, and I found results for 5 reasons, 8 reasons, 12 reasons, 19 reasons. I think there is 1 good reason to work for non-profits, small local businesses, and educational organisations.

                2019/01 New Year, New Resolutions

                New Year, New Resolutions

                  Creating effective, relevant, and useful content that answers the needs of the users. This obvious need is not always self-evident, and I will be trying to combine adwords, analytics, and sales results with market trends on a week for week basis.

                  2018/12 A Very Digital Christmas

                  A Very Digital Christmas

                    A very digital Christmas! Marketing was working, our campaigns were flawless. Adwords were measured on our tablets with care!Happy Computing!

                    2017/10 Marketing Never Sleeps

                    Marketing Never Sleeps

                      Be sure to “sell” your campuses value and remember that marketing doesn’t end, even once a student is enrolled.

                      2016/11 The Student In The Machine

                      The Student in the Machine

                        Google and social media analytics offer a free and immediate insight into how your online content is interacting with students.

                        2016/10 Click Me!

                        Click Me!

                          Are students seeing your ads? Sometimes they do, sometimes they don’t, and sometimes they just might see them far too often.

                          2015/02 Understanding International Students

                          Understanding International Students

                            Hobsons released a report called Beyond the data: Influencing international student decision making. The report is based on Hobsons’ International Student Survey and provides important insights into how international students decide where they will go for study abroad.

                            2015/01 The Promiscuous College Come-on …

                            The Promiscuous College Come-ons …

                              Not only are colleges marketing like crazy these days, but students are casting their nets ever wider in the number of applications they submit. The internet makes this easy.